Institutional investors often see themselves as passive recipients of the technology their investment managers choose. They are the true end customers. Investment managers select, implement and operate the systems that ultimately influence how institutional capital is sourced, underwritten, monitored and reported. Since institutional investors are the customers of investment managers, they hold significant power to define the minimum standards for technology consideration, participation and engagement. They already do this in every other part of the manager selection process. They set expectations for reporting, compliance, governance, transparency and performance. The same influence can and should apply to the technology that underpins every workflow across the investment
