Artificial intelligence (AI) in commercial real estate is entering a new phase, moving beyond early explorations and toward targeted, high‑impact use cases that aim to redefine value. JLL's 2025 Global Real Estate Technology Survey, of 1,500-plus senior commercial real estate investor and occupier decision makers across 16 markets and various industries, reveals while maturity remains low, organizations are prioritizing AI in their real estate technology budgets and piloting projects that go well beyond individual productivity use cases. Currently, 88 percent of investors, owners and landlords have started piloting AI, with most pursuing an average of five use cases simultane
