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Cashierless check out, e-commerce, and digital integrations drive grocery stores to expand
Research - APRIL 1, 2022

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Cashierless check out, e-commerce, and digital integrations drive grocery stores to expand

by Released

Grocery retailers were among the biggest winners of the pandemic, with total grocery sales reaching $803 billion in 2021, according to JLL’s Grocery Tracker 2022 report. As an essential business that played a critical role in ensuring food supply during a time of great uncertainty, the grocery industry grew by 9.4 percent in 2020, representing a nearly 16 percent increase over pre-pandemic levels, according to JLL’s report.

“Most U.S. grocers capitalized on these gains by reinvesting into their businesses and are in growth mode. During the pandemic consumers adopted the e-commerce grocery option, but now with widespread vaccine distribution influencing a renewed comfort surrounding in-store shopping, grocers will need to enhance their fulfillment operations and in-store technology to stay in the battle of the fast-growing grocery industry,” said James Cook, director of research, JLL.

Aldi was the most active grocer in 2019 and 2020, and its aggressive

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