Artificial intelligence (AI) and smart building technology are becoming more viable for affordable housing operators, particularly as tools become more targeted, scalable and easier to deploy. For owners managing rent-capped communities, aging assets and complex compliance requirements, the investment case increasingly depends on whether technology can reduce operational burden while improving resident outcomes. In an exclusive interview with IREI, Joshua Bagley, senior director of development operations at Fairstead, discusses how technology can improve compliance, streamline maintenance and property operations, support on-site teams, and strengthen long-term affordability for residents.
Fairstead owns and manages more than 30,000 affordable apartment homes across 28 states, with
