Commercial real estate firms are spending more on artificial intelligence and putting AI agents into real production work, but few have fully integrated the technology across their organizations.
Deloitte’s new “2027 Commercial Real Estate Outlook” finds that 92 percent of surveyed CRE executives still classify their organizations as researching or piloting AI solutions. Just 8 percent report having integrated AI.
That gap remains despite rapidly growing investment. More than 90 percent of respondents plan to increase spending on data and technology next year, up from 76 percent in Deloitte’s previous survey, while 16 percent expect spending to rise by more than 10 percent.
The findings suggest, unsurprisingly, that simply having access to AI is becoming less of a differentiator for CRE firms. The bigger challenge is subsequently building the data foundations, controls and operating structures needed to move individual experiments into everyday use acros
