Publications

AI’s blind spot: CRE investors’ top priorities aren’t delivering the biggest returns
Research - NOVEMBER 13, 2026

To read this full article you need to be subscribed to Newsline.

Sign in Sign up for a FREE subscription

AI’s blind spot: CRE investors’ top priorities aren’t delivering the biggest returns

by Released

Global real estate investors are running into an AI return-on-investment mismatch, with the technology’s biggest payoffs misaligned with their top priorities despite rapid adoption across the industry. According to JLL’s 2026 Global Real Estate Investor AI Survey, 80 percent of investors report tangible AI benefits, yet 43 percent struggle to achieve their goals.

As enterprise large language models have made deployment easier, the challenge for real estate leaders has shifted from accessing AI to integrating it into the business where it can create lasting value. In 2025, 88 percent of respondents were only testing or planning AI programs, while in 2026, 83 percent have pushed beyond test stages in at least one area, and 40 percent report scal

Forgot your username or password?