- April 1, 2019: Vol. 31, Number 4

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A new kind of retail experience

by Loretta Clodfelter

As the retail sector has come under threat from seismic shifts such as e-commerce, retail property investors have looked toward trends such as “experiential retail” to drive growth.

Marcus & Millichap, in its 2019 Retail Investment Forecast, notes, “Modern retail concepts will benefit as consumer preferences evolve; consumers continually seek memorable experiences over traditional shopping and dining outings.” The report predicts retail owners will redevelop properties to convert them into entertainment hubs.

But what is experiential retail? A new retail research report from JLL takes a closer look at new trends in the segment. Beyond movie theaters, fitness centers and restaurants, there is a new cohort of retail experiences that combine games and activities with food and drinks.

JLL identifies six leisure concepts: competitive socializing (single-game activities such as axe throwing or miniature golf); beercade (combining craft be

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