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Research - JULY 29, 2020

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Survey: Only 37% of hotels bought back at least half of employees

by Released

Results show nearly nine in 10 hotels have been forced to lay off or furlough employees due to COVID-19 and the resulting drop in travel, according to a new survey of American Hotel & Lodging Association (AHLA). Four months into the crisis, only 37 percent of survey respondents report that they have been able to bring back at least half their full-time employees.

AHLA conducted the survey of hotel industry owners, operators and employees from July 23–July 27, 2020, with more than 1,200 respondents. Key findings include the following:

87 percent of hotels report being forced to lay off or furlough staff because of COVID-19. 36 percent have been unable to bring ANY of their furloughed or laid off workers back to full-time employment. Just 37 percent of hotels have been able to bring back at least half their full-time employees. Only one in four hotels (24 percent) is back to a minimum of 60 percent of their pre-COVID staffing levels
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