While many organizations are accelerating adoption, the real differentiator is not the tools themselves, but how people think about and organize information. The biggest hurdle is not access to artificial intelligence (AI); it is mindset.
Sayuri Khandavilli, managing director, head of Americas real estate distribution, believes AI exposes a deeper issue in how professionals process data.
“The problem with a lot of people who utilize AI … it’s actually kind of a manifestation of how you think to begin with,” says Khandavilli. Too often, professionals approach problems in isolation rather than as interconnected systems, she says. “You have all these data points … all these nodes … but you can’t do anything without the edges. This is like graph theory,” says Khandavilli.
