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Regulation Update: Is your CRM vendor an SEC compliance liability?
- April 1, 2026: Vol. 13, Number 4

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Regulation Update: Is your CRM vendor an SEC compliance liability?

by Michelle Atlas-Quinn

In the digital era, registered investment advisers (RIAs) rely on a complex ecosystem of third-party vendors, from CRM software and portfolio reporting platforms, to cloud storage providers. These tools are essential, but they introduce significant compliance vulnerability.

The uncomfortable truth is this: In the eyes of the SEC, your firm is entirely responsible for client data protection, even if a security breach happens with a third-party vendor.

This core principle sits at the heart of Regulation S-P and is a central focus of ongoing priorities for the Division of Examinations. The risk isn’t just hypothetical — failure to demonstrate robust vendor oversight is one of the fastest ways for an RIA to attract serious regulatory scrutiny.

The SEC understands that modern technology requires third-party partners. The issue examiners flag is not the choice of the vendor itself, but the lack of documented, ongoing oversight.

Simply trusting your vendorâ€

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