The majority of plan sponsors recognize the competitive benefits of DC plans, but 64 percent believe greater innovation is needed — particularly in plan communications, where AI could play a transformative role, according to PGIM DC Solutions, the retirement solutions provider of PGIM, in its results of its Defined Contribution (DC) Landscape Survey, which provides perspectives and trends across retirement plan decision-maker communities.
Plan communications are the most widely noted area for potential plan enhancements, with 85 percent of respondents having noted customized communications can lead to better retirement outcomes. A
