Shop Talk: Retail ‘e-volution’ and predictions for 2025 A new report from the CCIM Institute, a commercial real estate organization, offers five — sometimes surprising — predictions regarding online retailing, new retail showroom concepts, innovations in warehouse design, insights about last-mile fulfillment, the importance of adaptive reuse of retail space, and other issues. K.C. Conway, chief economist of the CCIM Institute, joins the program to elaborate. (10/2019)