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Investor focused: How can we best improve our service to the investor community?
- September 1, 2018: Vol. 11, Number 8

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Investor focused: How can we best improve our service to the investor community?

by Chase McWhorter

Regular readers of Institutional Investing in Infrastructure (i3), or any other IREI publication, are likely aware our company is “investor-focused.” Those of you less familiar with our publications and events might just assume this is a tagline, but the reality is everything we do is back-dropped with the question: Are we doing our best to serve the investor community, and how can we improve upon that service?

In a desire to better serve the institutional investors in infrastructure, we wanted to dig deeper on a few recurring topics from our annual conference, VIP Infrastructure, by conducting a targeted anonymous investor survey. Our objectives were to 1) get more clarity from investors on their feelings on a few key topics and 2) provide insight to managers evaluating their product offerings. While #2 might seem counterintuitive to the “investor-focused” mission, we hope to do our small part in lowering the cost of doing business by helping managers unders

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