The psychology behind maximizing adviser/client relationships

What characteristics are possessed by the most successful financial advisers? Can those characteristics be learned, or is success largely hardwired into personalities? What does human behavior tell us about the mistakes investors commonly make while working with advisers? Our guest, Michael Liersch of Wells Fargo & Co., has built his career around the development and propagation of research-based methods for helping advisers and clients collaborate in the most productive ways possible around their money and investing decisions. (03/2021)

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