A new ecosystem of workplaces will accelerate a blending of uses between residential, hospitality and office spaces, following the COVID-19 crisis.

After interviewing hundreds of real estate professionals worldwide about the office sector, the Urban Land Institute (ULI) and EY have found that investors, developers, architects, planners and other service providers are already anticipating a change in property terminology from “office” to “workspace”. In a paper based on the survey produced by ULI and EY, called Future of Work 2020: A global real estate players’ point of view, the two organisations say that both workers and corporates are demanding further flexibility in work practices. This will result in tenants seeking “quality over quantity” and widespread adoption of tailormade leasing models.

Over the next three to five years the survey’s respondents overwhelmingly expect increased remote working, including more home working (96 percent), m