PGIM Real Estate appoints Follain as head of agency lending

PGIM Real Estate has promoted Kelly Follain to become head of agency lending. Follain, currently COO for PGIM Real Estate’s agency lending business, will assume her responsibilities effective Jan. 1, 2024, following current head of agency lending Mike McRoberts’ decision to retire on March 31, 2024.

McRoberts, who joined PGIM Real Estate in 2011, has been instrumental in transforming the business into a best-in-class multifamily platform. Under his leadership, PGIM Real Estate’s Agency servicing portfolio has grown to nearly $45 billion.

Follain brings deep industry expertise to her new role with a career spanning 25 years. Prior to joining PGIM Real Estate in 2016, Follain was a vice president, underwriting & credit, with Freddie Mac.

Additional leadership appointments include Jamila Houser, executive director, who has been promoted to COO for agency lending, and Rick Del Roio, executive director, who will assume the role of head of credit for agency