Investment in online capabilities and delivery apps across the retail sector is expected to increase further, according to CBRE. Online sales have helped many retailers offset some of the lost revenue from store closures during the lockdown period.
New CBRE research identifies predictions, trends and insights across the sector, based on interviews and surveys with leading U.K. occupiers. Further polarization and consolidation of existing retail portfolios is anticipated, while investment in the in-store experience will remain a high priority. Social media has helped keep brands at the forefront of consumer minds, and two-thirds of respondents said that the use of social commerce (such as social media and livestreaming) has increased in priority across their business strategies.
According to the survey, as we move into the next phase of lockdown, the relationship between landlord and tenant will become more prevalent. CBRE’s findings show that while 84 percent of the
