IBM Services and CBRE are expanding their long-term relationship to provide technology support services for CBRE’s clients at select data center facilities it manages.
As part of the agreement, IBM will work with CBRE technicians as an on-site extension of IBM’s remote technical support to diagnose and maintain IT hardware from a wide range of manufacturers. IBM’s global platform includes 57 call centers worldwide, tens of thousands of IT support specialists, and 585 parts centers.
“We’re pleased to provide multi-vendor services for CBRE with IBM’s diverse set of technology capabilities, software knowledge and predictive operational management,” said Mike Perera, general manager, technology support services at IBM. “IBM Services is committed to innovations in analytics, AI, AR and other technologies to enable organizations to manage the toughest of circumstances, minimize outages and secure their data.”
As a consequence of the COVID-19 pandemic
